VESTA DMS provides digital local exchange capabilities for mission-critical communications centers located within five miles of a Central Office (CO) equipped with a Nortel Networks DMS-100 Switching System. This cost-effective solution requires no on-premises switching equipment and no end-user maintenance.

VESTA DMS provides a feature-rich digital environment that can include Automatic Call Distribution (ACD) and a suite of administrative call functions. VESTA centralizes call-center applications on an open platform for integration of telephony functions with mapping, incident tracking, radio, CAD, digital logging and third-party applications. VESTA DMS also features the following advanced functionality:

• Voice over Internet Protocol (VoIP) capable
• Automatic Crash Notification (ACN) Support
• Advanced TTY (for hearing/speech impaired callers), IRR (Instant Recall Recorder) and note-taking
• Configurable display supports any Automatic Location Identification (ALI) format requirements
• VESTA-View compatibility
• Modular configuration with no single point of failure

PlantCML products are sold, implemented and maintained by our channel distribution partners. We also provide flexible and reliable service and support. For more information about VESTA DMS-100, contact PlantCML.