Sentinel RescueSTAR seamlessly combines an advanced mission-critical communications center Gateway with a full-featured call-taking solution. It enables rapid response and effective management of Enhanced 9-1-1 (E9-1-1) emergency and administrative wireline and wireless calls. It delivers the power and versatility of an ANI/ALI controller, with Automatic Call Distribution (ACD), in a compact package designed for small- to medium-sized agencies. The intuitive computer telephony application enables rapid response and dispatch of calls with audio/visual alerts, and easy to follow presentation of critical call information, including ANI/ALI, location coordinates, call status and more.

• NENA-standards compliant solution

• Operates as a standalone controller or networked with an ECS-1000™ Selective Router

The Sentinel RescueSTAR Gateway integrates the capabilities of PlantCML’s ECS-1000™ Controller, performing all switching functions for voice and data communications and controlling all connected system resources. It provides call-takers with a wide range of features:

• One-button transfers for voice and data

• Advanced wireless call-handling features

• Audio and visual call alerts

• Dynamic call status indicators

• Intelligent call prompting.

This system readily integrates with other public safety applications including ALI databases, Computer Aided Dispatch (CAD), mapping, and radio dispatch solutions.

PlantCML products are sold, implemented and maintained by our channel distribution partners. We also provide flexible and reliable service and support. For more information about Sentinel RescueSTAR, contact PlantCML.