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Industry Solutions - Utilities

VESTA® Standard

VESTA combines radio console functionality with advanced Computer Telephony Integration (CTI) features. It allows the user to control the two essential functions in a utility dispatch center: large multi-line telecommunications and radio dispatch, as well as Supervisory Control and Data Acquisition (SCADA), energy management, mapping, e-mail, and more, from one simple yet reliable desktop. VESTA also features the following advanced functionality:

  • Comprehensive voice and data integration

  • Single and multi-site capability

  • Extensive system and user configuration

  • Touch-screen control

  • Unlimited speed-dial and paging

  • Radio console integration

  • Highly reliable and redundant

  • Scalability

Other inherent VESTA features include:

  • Instant Recall Recorder – Records audio from telephone and radio allowing users to play back conversations on the fly; or sends recorded WAV files to another workstation for analysis or assistance.

  • Auto Dial – Features an array of buttons and pull-down tabs for accessing an unlimited speed-dial library, pre-programmed to perform quick transfers of answered or outbound calls.

  • Call Control – Point-and-click access to common telephony functions, such as Hold, Park, and Release.

  • Volume Control – Allows user to customize and control volume levels in headsets, microphones, receivers, speakers, and ringers.

  • Flexible Configuration – Provides flexibility to the system administrator and user in configuring screen to their operating preferences.

  • Call Notes – Offers users the ability to type notes about a call, including any special circumstances or details, and save notes as part of the call record.

  • Service Team – Assures unparalleled 24/7 service and customer support.

PlantCML products are sold, implemented and maintained by our channel distribution partners. We also provide flexible and reliable service and support. For more information about VESTA M-1, contact PlantCML.