|
VESTA® Standard
VESTA combines radio
console functionality with advanced Computer
Telephony Integration (CTI) features. It
allows the user to control the two essential
functions in a utility dispatch center:
large multi-line telecommunications and
radio dispatch, as well as Supervisory
Control and Data Acquisition (SCADA), energy
management, mapping, e-mail, and more, from
one simple yet reliable desktop. VESTA also
features the following advanced
functionality:
-
Comprehensive voice
and data integration
-
Single and
multi-site capability
-
Extensive system and
user configuration
-
Touch-screen control
-
Unlimited speed-dial
and paging
-
Radio console
integration
-
Highly reliable and
redundant
-
Scalability
Other inherent VESTA
features include:
-
Instant Recall
Recorder – Records audio from telephone
and radio allowing users to play back
conversations on the fly; or sends
recorded WAV files to another
workstation for analysis or assistance.
-
Auto Dial – Features
an array of buttons and pull-down tabs
for accessing an unlimited speed-dial
library, pre-programmed to perform quick
transfers of answered or outbound calls.
-
Call Control –
Point-and-click access to common
telephony functions, such as Hold, Park,
and Release.
-
Volume Control –
Allows user to customize and control
volume levels in headsets, microphones,
receivers, speakers, and ringers.
-
Flexible
Configuration – Provides flexibility to
the system administrator and user in
configuring screen to their operating
preferences.
-
Call Notes – Offers
users the ability to type notes about a
call, including any special
circumstances or details, and save notes
as part of the call record.
-
Service Team –
Assures unparalleled 24/7 service and
customer support.
PlantCML products are
sold, implemented and maintained by our
channel distribution partners. We also
provide flexible and reliable service and
support. For more information about VESTA
M-1,
contact PlantCML.
|